LIFE-TIME MANUFACTURER WARRANTY
In this disposable world, we aim to create products that last. We are confident in our materials and craftsmanship used throughout all of our products. As intentional as we are about this, we recognize that issues can still exist.
We offer a life time warranty on our products if there is a defect of any materials or craftsmanship from the manufacturer. ( ie. Material Defect, Discoloration, Stitching becoming loose or zippers not working correctly etc) We do not offer damage warranty from wear and tear from use of the product. You must contact us within 30 days with photo reference in order to confirm the warranty.
Our products are guaranteed through a lifetime warranty from the date of purchase when used under normal conditions. This warranty covers material defects and manufacturing defects such as zippers, buttons, and other hardware pieces found on our products. Coverage is void if damage is caused by unreasonable wear or neglect, normal wear and tear, damage from personal contents from within, or if you’ve changed your mind. Products purchased from any retailer other than through our online store are not eligible for coverage. Final Sale items are not protected by Old Trend's warranty policy and are not returnable.
Repairs will be made whenever possible, but, subject to the availability of necessary parts and materials. We will make every effort to match the original color style of your product, however, we cannot guarantee that repaired items will be an exact match to the original. If a repair can not be made, we will send a replacement or if a replacement is not available, we will issue a store credit for your purchase price. If your product was purchased from a third-party retailer, please contact them directly.